Mr Arzoglou successfully completed spinal surgery on myself recently. I was extremely happy with the result, and relieved to get the benign tumour removed from the spinal canal. It had been impinging on my quality of life and had become a constant concern to me and my family. Mr Arzoglou informed me that there could be serious and life changing consequences without surgery. He explained the procedure to me very clearly, including the smaller details, and the expected outcome of the surgery. At all times he was honest and realistic, this was very important to me. He enabled me to make an informed decision on the way forward. I always had confidence and trust in Mr Arzoglou to complete this operation to the best of his ability. His great skill has allowed me to return to being completely well again and he reassured me that that I should go on to live without the likelihood of this condition reoccurring. Mr Arzoglou is a very approachable consultant. I never felt uncomfortable or afraid to ask questions, he made time to answer queries and expand on information if I asked. The nursing team that support him at HRI must also be commended and they all contribute to a compassionate first class service. Thank you very much for giving me a great outcome, expert care and a patient experience of minimal anxiety.